Case Study

Lively
Paws

I led the repositioning of an acquired pet wellness brand around one idea: dogs are love, so love them back with great care. Then I built the products, team, and marketing engine to deliver it.

My Role
Creative/Marketing Director
Reported To
CEO
Budget
$500K marketing budget, fully owned
Industry
Pet Wellness · DTC & Amazon
60%

Company sales growth in one year

40%

Sales growth in the flagship Mobility line

20→130+

Influencers, grown in one year

2

New products launched: Calm and PeeBoss

Amazon

Store launched, with lower customer acquisition costs

The Strategy

From supplement brand to an act of love

The challenge

An acquired brand selling three dog supplements (Mobility, Probiotic, Longevity) with limited advertising and only 20 influencers. The CEO wanted to grow Mobility, add new products, and eventually expand to cats.

The audience

Owners of older dogs and dogs with hip problems. Their dog is family, and watching it slow down is hard. They weren't looking for a supplement. They wanted their dog back.

The insight

People weren't buying a supplement. They were buying more good years with a family member. So the brand had to feel like care, not a medical transaction.

The Campaign Idea

Help your old dog feel like a puppy again.

One promise, carried across packaging, social, influencers, email, the app, and customer service.

Brand Pillars

Four principles behind every decision

Each pillar shaped real business decisions, from who made the product to who told its story.

Trust

Products people feel good giving family.

Moved production to a US manufacturer, improved sourcing, and reformulated Mobility with better ingredients.

Joy

Healthy dogs mean more good years together.

Built the "puppy again" campaign around what owners wanted most: their dog back to its old self.

Simplicity

Wellness shouldn't require a vet degree.

One clear, warm voice across packaging, social, email, the app, and customer service, plus dog-health education that made choices easy.

Community

Real owners and real dogs are the brand.

Grew the influencer program from 20 to 130+ in one year, with owners telling real stories about their own dogs.

My Role

What I led

  • Brand refresh built to grow beyond dogs
  • Packaging
  • Photography and video direction
  • Social media
  • Influencer program
  • Email and brand voice
  • Companion app
  • SEO blog content
  • Dog-health education campaigns
  • Amazon launch
  • PR agency and vendor selection
  • Customer service voice

How I ran it

I owned the full $500K marketing budget and reported directly to the CEO. Every dollar had to be tied to a reason. When I proposed campaigns that met resistance, I made the case, ran them as tests, and let the results decide.

Beyond marketing

I launched two new products, Calm for dog anxiety and PeeBoss for pet urine odor, and reformulated Mobility with better ingredients. I also moved warehousing and fulfillment to a lower-cost partner, directed outside design and video vendors, and built the brand so it could expand beyond dogs.

Next Project

AfterGo